Last updated: March 9, 2026
By accessing or using Brik CRM's website and services ("Services"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use our Services.
Brik CRM provides a cloud-based construction CRM and job management platform that enables contractors to manage leads, estimates, jobs, scheduling, invoicing, and payments. Access is provided on a subscription basis.
To use our Services, you must create an account. You agree to:
Paid plans are billed on a monthly or annual basis. By subscribing, you authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time, and access will continue until the end of your current billing period.
We reserve the right to modify pricing with 30 days' notice. Price changes will take effect at the start of your next billing cycle.
You agree not to:
You retain ownership of all data you input into Brik CRM ("Customer Data"). We do not claim any ownership rights over your Customer Data. You grant us a limited license to host, store, and process your data solely to provide the Services.
You are responsible for maintaining backups of your data. While we implement reasonable measures to protect your data, we are not liable for data loss beyond our control.
All rights, title, and interest in Brik CRM's software, website, branding, and content (excluding Customer Data) belong to us. These Terms do not grant you any rights to use our trademarks, logos, or brand assets without prior written consent.
We strive for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with reasonable notice. We are not liable for downtime caused by factors beyond our control, including internet outages, third-party service failures, or force majeure events.
Brik CRM provides messaging functionality that allows businesses using the Brik CRM platform to communicate with their customers via SMS. These messages may include appointment confirmations, service reminders, technician arrival notifications, estimates, invoices, job updates, and other service-related communications.
Messages are sent only to individuals who have provided their phone number to the business and have consented to receive SMS communications.
By providing a phone number through a service request form, website form, appointment booking, estimate request, or other communication channel, users consent to receive SMS messages related to their service request or account activity.
Businesses using the Brik CRM platform are responsible for obtaining proper consent from their customers before sending SMS messages.
Message frequency varies depending on the customer's interaction with the business and the services requested.
Message and data rates may apply depending on the recipient's mobile carrier and plan.
Recipients can opt out of SMS communications at any time by replying STOP to any message. Once opted out, the user will no longer receive SMS messages from that business unless they opt in again.
For assistance, users can reply HELP to any message or contact the business directly.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS delivery is subject to carrier availability and may be delayed or not delivered depending on the recipient's mobile network.
Businesses using the Brik CRM platform are responsible for obtaining proper consent from their customers before sending SMS messages. This includes providing clear disclosure at the point of phone number collection, such as:
"I agree to receive SMS notifications, appointment reminders, and service updates from [Business Name]. Message frequency varies. Message and data rates may apply. Reply STOP to opt out."
Brik CRM provides tools to facilitate consent collection, but each business is independently responsible for compliance with applicable messaging laws, carrier requirements, and regulations including TCPA and CTIA guidelines.
Brik CRM messaging services comply with CTIA guidelines and U.S. carrier requirements for A2P 10DLC messaging.
To the maximum extent permitted by law, Brik CRM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of our Services.
Our total liability for any claim arising from these Terms or our Services shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless Brik CRM, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.
We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Services ceases immediately. You may request an export of your Customer Data within 30 days of termination.
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with applicable rules, rather than in court. You agree to resolve disputes on an individual basis and waive any right to participate in class actions.
We may update these Terms from time to time. Material changes will be communicated via email or through our Services. Continued use after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
If you have questions about these Terms, please contact us at [email protected].